
Why Local Escrow Officers Should (Usually) Pick the Local Notary Over a Signing Service for Local Signings - Yes, I'm Saying It Out Loud!!
Hey fellow escrow pros, title folks, and signing service friends—grab your coffee, because I'm about to step on some toes. But hear me out: when it comes to local signings for local clients, going straight to a trusted local notary often makes way more business sense than routing through a signing service. I know, I know, some of my signing service buddies are already side-eyeing this post. And that's fair. Signing services have their place (more on that later). But for truly local work? The math, the flexibility, and the client experience just don't always add up in their favor.
Let's break it down with the real world stuff that keeps deals moving (and keeps everyone sane).
1. Flexibility When Life Happens (Because It Always Does) Clients are humans. Kids get sick, traffic jams, work calls run long, you name it. A local notary you've got on speed dial (or already in your roster) can usually pivot the appointment time with a quick text or call to you, the escrow officer. No middleman required.
Contrast that with a signing service setup: The notary has to phone the service for "permission" to adjust🙏. After hours? Good luck!! Many services go radio silent post 5 PM, leaving the notary (and your client) in limbo. Suddenly, the notary's stuck choosing between accommodating your client (you know, the one paying the fees) or risking a blacklisting from the service. It's a no-win spot, and nobody wants that drama. A local notary? They keep you in the loop, handle it like a pro, and the deal stays on track.
2. Instant Answers, Zero Waiting Games Questions pop up during signings, always. A sticky doc, a clarification needed, or a signer with a curveball question. With a local notary, it's a quick call or text to you: "Hey, how do we handle page 47?" Boom! 🎆 Resolved in minutes.
Through a signing service? The notary explains the issue to the service rep, who then loops in whoever... and you wait. And wait. ⏳ Thirty minutes to an hour and a half isn't uncommon. Your client is sitting there wondering why everything's grinding to a halt, and suddenly your title company looks like the bottleneck. ❎ Not a great look when speed and smoothness are your selling points.
3. Faster Document Return = Happier Everyone Local notary finishes the signing? Package back to you same day or first thing next morning, done! 👌
Signing service route? The notary scans everything back to the service, waits for approval, then drops off or ships. 😒 Extra steps, extra delays, extra hassle for you and the notary. Why add bureaucracy to a local closing?
4. The Bottom Line: Cost and Community Impact This one's the elephant in the room. For a standard local signing, you're often paying a signing service $300+ (sometimes more), but the actual notary pockets $75–$100 after the cut. They still print docs (two sets!), drive out, conduct the signing, scan everything back, chase approvals, and wait 30–60 days for payment, sometimes having to play invoice detective. 🕵️ No wonder some notaries have sworn off signing services entirely.
Direct to a local notary? You pay around $175 (or whatever your market rate is), the notary gets the full fee promptly, and that money stays right here in our community, supporting local businesses, families, and the folks who actually live and work in the neighborhoods we serve.,
We're all preaching "We're local, we keep it local!" on our websites. So why outsource local signings to a middleman that siphons cash out of the area? Clients notice these things (and sometimes complains that the notary fee is $350). A smooth, personal experience with someone who knows the players? That's loyalty fuel. A clunky process with delays and detached vibes? That's the kind of story that sends them shopping for the next title company.
The Caveat: Signing Services Aren't Evil Look, I'm not saying ditch signing services forever. For out-of-area clients, multi-state deals, last-minute airport closings, or when you need a massive pool of vetted agents fast, they're lifesavers. Convenience and compliance coverage are real wins there. But for local signings? Making them the default instead of the exception feels like using a sledgehammer to crack a walnut.
The Bottom Line Local notaries who work directly with you aren't just "hired help" they're your partners on the ground. They represent you, the lender, the real estate agent, and the client with skin in the game. Built-in relationships mean better communication, fewer mistakes, and that extra care that turns one-time closings into repeat business.
A signing service notary? Often it's just another gig, get in, get signed, get out. No rapport, higher risk of "meh" service, and your team takes the hit if something goes sideways. 😒
Title and escrow friends: Take a hard look at your policies. For local signings, default to your local notary army. 🪖 The flexibility, speed, cost savings (hello, full fee stays local), and client wow-factor usually win. And if we all do it, maybe we keep more business thriving right here at home.
What do you think? Am I way off base, or does this ring true in your market? Drop a comment, I'm ready for the friendly debate. (Signing service owners, you can yell at me in the DMs.)
Real Estate agents, you're not off the hook...my next article will be why you should partner with a notary an debunking the myth that title chooses.
Until then!
Your Friendly Neighborhood Notary,
Steve
